Privacy Policy

Privacy Policy

Last update : 19 June 2025

Information We Collect

We collect limited personal data necessary to process your booking and improve your stay, including:

  • Name, contact details (email, phone)

  • Booking information (dates, room type, preferences)

  • Payment information (via third-party secure payment gateways)

  • Communication with our team (inquiries, emails, support tickets)

We do not collect or store sensitive financial data (like full credit card numbers) directly

We collect limited personal data necessary to process your booking and improve your stay, including:

  • Name, contact details (email, phone)

  • Booking information (dates, room type, preferences)

  • Payment information (via third-party secure payment gateways)

  • Communication with our team (inquiries, emails, support tickets)

We do not collect or store sensitive financial data (like full credit card numbers) directly

How We Use Your Information

Your data is used to:

  • Confirm and manage bookings

  • Respond to inquiries

  • Improve our services and user experience

  • Send booking confirmations and occasional updates or promotions (with your consent)

  • Comply with legal obligations

Your data is used to:

  • Confirm and manage bookings

  • Respond to inquiries

  • Improve our services and user experience

  • Send booking confirmations and occasional updates or promotions (with your consent)

  • Comply with legal obligations

Marketing Permissions

You can unsubscribe at any time by clicking the link in the footer of our emails. For information about our privacy practices, please visit our website.

We use Mailchimp as our platform for newsletter.

You can unsubscribe at any time by clicking the link in the footer of our emails. For information about our privacy practices, please visit our website.

We use Mailchimp as our platform for newsletter.

Data Sharing

We do not sell or rent your personal information.
We may share limited data with trusted third parties for:

  • Secure payment processing

  • Booking system integrations

  • Government compliance when legally required

All third-party services we use are GDPR-compliant.

We do not sell or rent your personal information.
We may share limited data with trusted third parties for:

  • Secure payment processing

  • Booking system integrations

  • Government compliance when legally required

All third-party services we use are GDPR-compliant.

Cookies & Analytics

Our website uses cookies for:

  • Enhancing user experience

  • Tracking performance through analytics tools (e.g., Google Analytics)

You may disable cookies via your browser settings, but some site features may be affected

Our website uses cookies for:

  • Enhancing user experience

  • Tracking performance through analytics tools (e.g., Google Analytics)

You may disable cookies via your browser settings, but some site features may be affected

Data Retention & Security

We store your personal information only for as long as necessary to fulfill booking and legal obligations.
We implement strong security measures to protect your data from unauthorized access, alteration, or disclosure.

We store your personal information only for as long as necessary to fulfill booking and legal obligations.
We implement strong security measures to protect your data from unauthorized access, alteration, or disclosure.

Your Rights

You have the right to:

  • Request access to your personal data

  • Ask for correction or deletion of your data

  • Withdraw consent for marketing at any time

To exercise these rights, please contact: booking@konvin.is

You have the right to:

  • Request access to your personal data

  • Ask for correction or deletion of your data

  • Withdraw consent for marketing at any time

To exercise these rights, please contact: booking@konvin.is

Contact

If you have any concerns about your data or this policy, please reach out to:
booking@konvin.is

If you have any concerns about your data or this policy, please reach out to:
booking@konvin.is